Think a ban is wrong? Go to your account: it lists your active Haulora MP bans.
- Click Appeal next to the ban (once per ban, while it is active).
- Explain why. Staff answer in the appeal thread and you can reply while it is open.
- The appeal ends as lifted (the ban ends), changed (shorter and/or another reason) or declined.
Nobody handles an appeal on a ban they made themselves. You see the ban reason and the evidence; staff show as "Haulora MP staff".
After a changed or declined appeal you can file one complaint. Senior managers handle it and can escalate it to the Project Developers.
In the game, a banned player sees the ban with its end and reason when picking a server.
Last updated 2026-11-05